Privacy Policy

The SIGNATURE Group International (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, request information about our real estate services, communicate with us, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • First and last name

  • Email address

  • Mobile phone number

  • Mailing or property address

  • Property-related information

  • Information submitted through our website forms

  • Information you provide when requesting real estate services, property information, appointments, or other assistance

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Provide real estate services and property information

  • Schedule and manage appointments

  • Communicate with you about properties, services, and requests you have made

  • Send service-related notifications and updates

  • Send marketing or promotional communications when you have provided the appropriate consent

  • Improve our website, services, and customer experience

  • Maintain records and comply with applicable legal and regulatory requirements

3. SMS/Text Messaging

If you voluntarily provide your mobile phone number and separately opt in to receive text messages from The SIGNATURE Group International, we may send SMS messages related to real estate services, properties, appointments, follow-ups, and other information associated with the services or communications you have requested.

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. Message frequency may vary.

Message and data rates may apply.

SMS Opt-Out

You can cancel the SMS service at any time by texting STOP to us. After you send the SMS message STOP, we will send you a confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join the SMS program again, you may sign up as you did the first time, and we will resume sending SMS messages to you in accordance with your consent.

SMS Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for assistance. You may also contact us directly at admin@signaturegroupintl.com.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply to messages sent to you by us and to messages sent by you to us. Message frequency may vary. If you have questions regarding your mobile phone or data plan, please contact your wireless provider.

SMS Consent

SMS consent is not a condition of purchasing any goods or services or receiving our general services. You may continue to use our website and request information without consenting to receive marketing text messages.

4. Mobile Information and SMS Consent — No Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or otherwise transfer mobile phone numbers or SMS opt-in/consent information to third parties or affiliates for their own marketing or promotional purposes.

SMS consent is specific to The SIGNATURE Group International and is not transferable or assignable to another business or organization.

For additional information regarding how we collect, use, protect, and share personal information, please review the remainder of this Privacy Policy.

4. Mobile Information and SMS Consent —

No Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or otherwise transfer mobile phone numbers or SMS opt-in/consent information to third parties or affiliates for their own marketing or promotional purposes.

SMS consent is specific to The SIGNATURE Group International and is not transferable or assignable to another business or organization.

5. Information Sharing

We may share information with service providers and contractors who assist us in operating our business, website, communications systems, customer service, scheduling, technology, or other business functions.

These service providers may access information only as reasonably necessary to perform services on our behalf and are not authorized to use your information for their own independent marketing purposes.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, safety, users, or others.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, understand website usage, measure marketing performance, and provide a better user experience.

You may be able to control certain cookie settings through your browser or device settings.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Your Choices

You may request information about the personal information we maintain about you and may request that certain information be corrected or updated, subject to applicable law.

For SMS communications, you may opt out at any time by replying STOP. You may also reply HELP for assistance.

Opting out of marketing communications does not necessarily prevent us from sending necessary service-related communications concerning a transaction, appointment, inquiry, or other service you have requested.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the Effective Date shown at the top of this policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact:

The SIGNATURE Group International

Email: admin@signaturegroupintl.com

Phone: +1 (718) 866-8486

Website: www.signaturegroupintl.com